Route Hero Mobile
Everything your tech needs. Right in their pocket.
Your techs run the whole day from the Route Hero app on iPhone or Android: stops, directions, notes, products, photos and payment.
- Texted Tom Baker“Mike is on the way to your appointment.”
- Termidor SC · 2.5 galLogged on the job, from Truck 4
- Paid in Full$168.62 on Visa •••• 4242
Three screens. The whole day.
What your tech sees, stop by stop
On iPhone and Android, synced with the office in real time.
Heads-up texts
Customers know you’re coming.
Tap Start Driving and Route Hero texts the customer that the tech is on the way, then again on arrival and when the job is done. The tech sees the first two before they send, and texts only go to customers who’ve agreed to them.
- Directions in Apple or Google Maps
- One tap to call the customer
Start the drive to Tom Baker?
Text message
To (480) 555-0142
Products & photos
Record what was applied, on the spot.
Techs log each product and amount on the job; turn on the pesticide application pack to add the target pest and your compliance fields. It comes out of the truck’s stock and is kept apart from the bill. Photos get a caption, and the tech chooses which ones the customer sees in their portal.
Log product
- Product
- Termidor SC
- Quantity
- 2.5 gal
- Target pest
- Subterranean termites
Taken from Truck 4 · 11.5 gal left
Built for the field
Made for back roads and dead zones.
- Get paid at the doorCard on file, new card, cash or check, with a tip and your surcharge if you use them.
- Works offlineToday’s route stays on the phone. Updates, notes and products sync when the signal returns.
- Location only while tracking is onDispatch sees the truck during the shift. Location history is deleted after 30 days.
- Messages from the officeDispatch messages a tech about a job, with a push notification. The tech replies in the thread.
- Locks itselfFace ID, Touch ID or the passcode after the app has sat in the background.
- Can’t finish a job?The tech picks a reason (not home, access denied, unsafe weather…) so the office knows why.
Explore more of Route Hero
Put the office in every truck.
Book a demo and we’ll show you a technician’s day in Route Hero, from the first stop to the last payment.