Route Hero

Advanced scheduling

Scheduling that actually works the way you work.

Schedule recurring services, assign technicians, make changes quickly and see your entire operation at a glance.

Set up a plan once and the visits keep landing on the calendar, each booked with a tech who fits the job and the route.

Why Switch?
The Route Hero Appointments screen: counts for today, the next 7 days, completed and pending, above the day’s confirmed appointments with time, customer, address, priority and assigned technician.

Real Route Hero screen · demo company, sample data

Recurring service plans

Sell the plan once. The visits schedule themselves.

Put a customer on weekly, every-other-week, monthly, quarterly or yearly service, or every so many days, and Route Hero adds the upcoming visits to the calendar on its own.

  • Weekly to yearly, or every N days
  • Seasonal pauses
  • Skips closed days and holidays
Route Hero’s Recurring Services: active schedules and monthly recurring revenue, and each customer’s plan with its frequency (monthly or quarterly on a set day), billing, amount and next generation date.

Real Route Hero screen · demo company, sample data

Route-aware scheduling

The right tech, in the slot that fits the route.

Set each tech’s skills, hours, days off and service area once. When a customer calls, click Suggest: Route Hero tries every 15-minute start for the techs who can take the job and ranks them by the real road drive time each adds.

  • Ranked by added drive time
  • Skills matched to services
  • Hours, days off and service areas

Your whole day at a glance

See everything. Change anything in a few clicks.

Every tech gets a lane. Drag a waiting job onto a tech to schedule it, drag between lanes to reassign, or select several jobs and change them at once.

  • Day, week, month and list views
  • Bulk reassign, shift and re-optimize
  • Auto-assign unassigned visits
A technician’s lane on the Route Hero dispatch board, with an appointment opened to show its time, address and status and one-click actions to cancel, reschedule or view the work order.

Real Route Hero screen · demo company, sample data

Customer updates

Fewer missed visits. Fewer “when are you coming?” calls.

Customers get a reminder email the day before. On the day, they get a text when their tech is on the way, arrives and finishes, sent as the tech updates the job.

See the technician app

Explore more of Route Hero

See your schedule in Route Hero.

Book a demo and we’ll show you how Route Hero would run your pest control company, from first call to final payment.

Switching from another system? →